Effective Date: 1/1/2023
Welcome to Dream Ave LLC d/b/a Siena Financial Group (“we,” “us,” or “www.SienaFG.com”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or engage with our mortgage broker services. By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of information, including but not limited to:
- Personal Information: We may collect personal information such as your name, contact information, date of birth, Social Security number, employment details, financial information, and other relevant data necessary to provide our mortgage broker services.
- Usage Information: We collect information about how you interact with our website, including the pages you visit, the links you click, and other actions you take while using our services. This information helps us improve our website’s functionality and user experience.
- Device and Log Information: We automatically collect certain information about your device and usage patterns, such as your IP address, browser type, operating system, and access times. This information is used for analytical purposes and to maintain the security and integrity of our website.
How We Use Your Information
We may use your information for the following purposes:
- Providing Services: We use your personal information to facilitate mortgage-related services, including but not limited to pre-qualification, application processing, and mortgage product recommendations.
- Communication: We may use your contact information to communicate with you about your mortgage application, updates, promotional offers, and other relevant information.
- Improvement: We use the data collected to analyze user behavior, preferences, and website performance, enabling us to enhance our services and user experience.
- Legal Obligations: We may process your information to comply with legal obligations, such as anti-money laundering regulations, consumer protection laws, and other applicable regulations.
Sharing Your Information
We may share your information with:
- Lenders and Service Providers: We may share your personal and financial information with lenders, financial institutions, and service providers to facilitate mortgage-related services and application processing.
- Legal Authorities: We may disclose your information to comply with legal processes, respond to governmental requests, or protect our rights, privacy, safety, or property.
Your Choices
You can manage your communication preferences by contacting us using the information provided below. You may have the right to access, update, or delete your personal information, subject to applicable legal requirements.
Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is 100% secure. We strive to protect your data, but we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for the latest information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us by calling 267-416-8000.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.